INOUI Balto Towel

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Ex: Shipping and return policies, size guides, and other common questions.

Where do you ship to?

Winston currently ships to Canada and the United Sates.

How much does shipping cost?

For all orders over $150.00, shipping is free

Canada: Standard shipping [6-9 days] is a flat rate of $15.00. Expedited shipping [2-3 days] is $25.00

United States: Standard shipping [6-9 days] is flat rate of $25.00. Expedited shipping [2-3 days] is $48.00

How do I cancel my order?

Email sheena@shopwinston.ca as soon as possible – if your order is still being processed, we are happy to cancel your order. We can’t cancel orders once they’ve ben prepared for shipping.

How do I return an item?

All sale & promotional items are final sale.

If you wish to return your order, please contact us within 24 hours of receiving your package at sheena@shopwinston.ca. Store credit or exchange will be issued for all returns, no refunds. Please feel free to contact us with any further inquires at sheena@shopwinston.ca, or 416-901-6633.

What are the store hours? 

We are open Monday to Saturday from 10am - 5.30pm. 

How can I contact Shop Winston? 

You can reach us on email at sheena@shopwinston.ca, or by phone at 416-901-6633

Where do you ship to?

Winston currently ships to Canada and the United Sates.

How much does shipping cost?

For all orders over $150.00, shipping is free

Canada: Standard shipping [6-9 days] is a flat rate of $15.00. Expedited shipping [2-3 days] is $25.00

United States: Standard shipping [6-9 days] is flat rate of $25.00. Expedited shipping [2-3 days] is $48.00

How do I cancel my order?

Email sheena@shopwinston.ca as soon as possible – if your order is still being processed, we are happy to cancel your order. We can’t cancel orders once they’ve ben prepared for shipping.

How do I return an item?

All sale & promotional items are final sale.

If you wish to return your order, please contact us within 24 hours of receiving your package at sheena@shopwinston.ca. Store credit or exchange will be issued for all returns, no refunds. Please feel free to contact us with any further inquires at sheena@shopwinston.ca, or 416-901-6633.