FAQ
What are the store hours?
We are open Monday to Saturday from 10am - 5.00pm.
How can I contact Shop Winston?
You can reach us on email at brian@shopwinston.ca, or by phone at 416-901-6633
Where do you ship to?
Winston currently ships to Canada and the United Sates.
How much does shipping cost?
For all orders over $250.00, shipping is free
Canada: Standard shipping [6-9 days] is a flat rate of $15.00. Expedited shipping [2-3 days] is $25.00
United States: Standard shipping [6-9 days] is flat rate of $25.00. Expedited shipping [2-3 days] is $48.00
How do I cancel my order?
Email brian@shopwinston.ca as soon as possible – if your order is still being processed, we are happy to cancel your order. We can’t cancel orders once they’ve ben prepared for shipping.
How do I return an item?
All sale & promotional items are final sale.
If you wish to return your order, please contact us within 24 hours of receiving your package at brian@shopwinston.ca. Store credit or exchange will be issued for all returns, no refunds. Please feel free to contact us with any further inquires at brian@shopwinston.ca, or 416-901-6633.